Prioritized Labels
  • Critical
    Priority label. Issue requires immediate or urgent attention. Reserved for bugs and outages.
    XR Belgium
  • Important
    Priority label. Issue is time-sensitive and/or of high operational value.
    XR Belgium
  • Normal
    Priority label.
    XR Belgium
  • Minor
    Priority label. Issue is not time-sensitive and does not affect operation.
    XR Belgium
  • Other Labels
  • Doing
    Status label. Issue is in progress.
    XR Belgium
  • On hold
    Status label. Issue is deferred for completion at a later date or is on hold due to insufficient information.
    XR Belgium
  • Rejected
    A.k.a. WONTFIX. Status label. Issue cannot or will not be fixed.
    XR Belgium
  • Done
    Status label. Issue is resolved and awaiting review by the ticket owner.
    XR Belgium
  • To Do
    Status label. Issue has been accepted and is awaiting completion.
    XR Belgium
  • Fixed
    Status label. Issue is resolved pending deployment and review.
    XR Belgium